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FREQUENTLY ASKED QUESTIONS.

Have a question not answered here? Get in touch

  • What's included?
    * Door-to-door transport in a secure, insulated and air conditioned van. * Coaching and leadership where dogs learn the basics, impulse control, interacting well with other dogs, ignoring distractions, loose lead walking and more. * Up to 3 hours of exercise in the forest, trails, walkways, beaches, around city life etc * Off leash exploring & play time, once they are competent to be off leash (adventures only). * Towel down and watered. * Selected photos & videos are shared on Facebook, Instagram & TikTok within a day or 2. Travel times vary depending on where we go and number of pick up/drop offs. This may be 1-2.5 hours each way. Note: Dogs will come home dirty from exploring in the bush, rolling in mud, sand etc. They'll only be bathed in exceptional circumstances.
  • Can I book a full day?
    In our experience, your dog will be tired both physically and mentally after adventuring for a few hours and will want to rest, so we limit the duration to around 3 hours of exercise time. However when the pack is full, travel may take up to 2-2.5 hours each way, so they'll be out for most of the day if one of the first or last drops. What we offer is quite different to your dog being in a confined space like daycare or the backyard. They'll be on the move, getting to use their noses and interacting with other dogs, and using their body and mind in those ways will use a lot more of their physical and mental energy.
  • Do you offer discounts?
    We don't discount our adventures due to the high level of training incorporated, and the standard costs associated such as fuel. We do however offer customers a discount on Ezydog harness, leads and collars when adventuring with us. Ask us for a quote.
  • I won't be home when you pick up or drop off my dog.
    That's OK, many of our dog owners are unable to be there when we arrive or bring your dog back - as long as there is a secure place your dog can be collected from or left afterwards, you don't need to be there. Some dogs will be popped back in their yard, and some owners will leave instructions on where the spare key is to put the dog inside. Others give us a key to hold on to.
  • Can I choose when my dog goes with you?
    Unfortunately we don't offer a choice of day. We have a limit on the number of dogs we take each day, and spaces come up infrequently, so dogs will be moved from the waitlist when we feel they will suit that pack and are in the same pick up locations for that pack. Sometimes the dynamics change when new dogs come in and out, so we may also need to adjust the packs over time to maintain the right balance.
  • Do you just put any dogs together?
    No. Much like putting groups of kids with different personalities together, we know some dogs just won't fit with others, so we best match the dogs on temperament, character, behaviour, likes etc. We have many breeds interacting together, and it's not unusual to see little dogs who think they're big dogs joining a bigger dog group and keeping up, and vice versa, but this won't suit every dog. We won't fill a group to capacity if it's not right for them, and we spend time building our regular packs to get the right group together. It is important you tell us what you can about your dog to ensure all of the dogs are comfortable and compatible together.
  • Where do you go?
    We head to a mix of places around Wellington - bush, beaches, walkways, hotspots, trails. Some popular, some off the beaten track for a unique adventure. We typically don't publish where we go to keep our adventures special, but if you need ideas of good walking spots, just ask. Or check apps like All Trails or Wellington Trails.
  • Do you go out when the weather is bad?
    We go out in all kinds of weather, rain or shine (unless there is a serious weather warning). The dogs take their cue from us, so if we don't make a big deal about bad weather and keep the routine just as fun, they tend not to mind once we're going. It may mean your dog gets more wet and muddy than usual, but that's just part of our adventure life. They'll get a towel off at the end, and they'll get toasty and cosy with the heaters going and blankets in the back of the van on the ride home.
  • How do you control the dogs?
    We are regularly assessing the risks as we keep the dogs on the move. We get to know each dog in our care and know which ones are more likely to respond if we come across stock, dogs, people etc. For example, some dogs may be placed on lead if they haven't yet learned to ignore other dogs, won't leave tasty things on the ground, or switch their ears off. We aim to keep the dogs moving to maintain focus and stay with the pack, and teach every dog the boundaries and expectations of working and staying with the pack. By law, dogs must be under control, so it's important dogs understand they need to remain with us when we're out with the pack, and not bothering someone or something they shouldn't.
  • Could my dog get injured?
    Dogs will be dogs. They'll jump, run, fetch, play and all of those activities can have the potential for an injury to happen, as they could when they're in your care. Whilst we do our best to minimise any risk and look after them as we would our own dogs, by sending them on a walk or adventure with us, you accept they might hurt themselves at some point. If they do get injured, we are certified in pet first aid including CPR for dogs (yes, it can be done!), and will ensure they get taken to a vet if required. We'll have your number handy just in case.
  • Do I still need to exercise my dog if they come with you?
    We recommend maintaining a regular exercise schedule. Dogs who haven't been out regularly typically have more pent up energy, and take longer to get into a rhythm with the other dogs. Use your judgement if they need more exercise later on an adventure day.
  • Do you offer force-free or positive-only methods?
    We offer a respected approach to our dogs, and encourage good behaviour with positive reinforcement. Due to the nature of what we do, there are times we may need to use a correction such as a 'no' or 'uh', apply spatial pressure (moving into their space), or hold onto a dog's collar to interrupt behaviour that isn't appropriate, particularly when play gets heightened, or we may use tools such as slip leads, muzzles or electronic collars to help the dog learn, dial down a state of mind, stop eating dead things etc. These methods could be seen to be contrary to 'force-free', but we do this for the safety and enjoyment of each dog and the pack as a whole, and to teach new behaviours and expectations (similar to teaching a child both the good and the consequence). In our experience, the dogs who are given more freedom to work with their pack mates instead of being kept back on leash for months learn much faster, experience more freedom and general enrichment, and better learn to regulate themselves when heightened or around distractions. Any tools used are appropriate to the activity so as not to hurt a dog, and only used for as long as necessary or as a back up in higher risk environments.
  • What's included?
    * Door-to-door transport in a secure, insulated and air conditioned van. * Coaching and leadership where dogs learn the basics, impulse control, interacting well with other dogs, ignoring distractions, loose lead walking and more. * Up to 3 hours of exercise in the forest, trails, walkways, beaches, around city life etc * Off leash exploring & play time, once they are competent to be off leash (adventures only). * Towel down and watered. * Selected photos & videos are shared on Facebook, Instagram & TikTok within a day or 2. Travel times vary depending on where we go and number of pick up/drop offs. This may be 1-2.5 hours each way. Note: Dogs will come home dirty from exploring in the bush, rolling in mud, sand etc. They'll only be bathed in exceptional circumstances.
  • Can I book a full day?
    In our experience, your dog will be tired both physically and mentally after adventuring for a few hours and will want to rest, so we limit the duration to around 3 hours of exercise time. However when the pack is full, travel may take up to 2-2.5 hours each way, so they'll be out for most of the day if one of the first or last drops. What we offer is quite different to your dog being in a confined space like daycare or the backyard. They'll be on the move, getting to use their noses and interacting with other dogs, and using their body and mind in those ways will use a lot more of their physical and mental energy.
  • Do you offer discounts?
    We don't discount our adventures due to the high level of training incorporated, and the standard costs associated such as fuel. We do however offer customers a discount on Ezydog harness, leads and collars when adventuring with us. Ask us for a quote.
  • I won't be home when you pick up or drop off my dog.
    That's OK, many of our dog owners are unable to be there when we arrive or bring your dog back - as long as there is a secure place your dog can be collected from or left afterwards, you don't need to be there. Some dogs will be popped back in their yard, and some owners will leave instructions on where the spare key is to put the dog inside. Others give us a key to hold on to.
  • Can I choose when my dog goes with you?
    Unfortunately we don't offer a choice of day. We have a limit on the number of dogs we take each day, and spaces come up infrequently, so dogs will be moved from the waitlist when we feel they will suit that pack and are in the same pick up locations for that pack. Sometimes the dynamics change when new dogs come in and out, so we may also need to adjust the packs over time to maintain the right balance.
  • Do you just put any dogs together?
    No. Much like putting groups of kids with different personalities together, we know some dogs just won't fit with others, so we best match the dogs on temperament, character, behaviour, likes etc. We have many breeds interacting together, and it's not unusual to see little dogs who think they're big dogs joining a bigger dog group and keeping up, and vice versa, but this won't suit every dog. We won't fill a group to capacity if it's not right for them, and we spend time building our regular packs to get the right group together. It is important you tell us what you can about your dog to ensure all of the dogs are comfortable and compatible together.
  • Where do you go?
    We head to a mix of places around Wellington - bush, beaches, walkways, hotspots, trails. Some popular, some off the beaten track for a unique adventure. We typically don't publish where we go to keep our adventures special, but if you need ideas of good walking spots, just ask. Or check apps like All Trails or Wellington Trails.
  • Do you go out when the weather is bad?
    We go out in all kinds of weather, rain or shine (unless there is a serious weather warning). The dogs take their cue from us, so if we don't make a big deal about bad weather and keep the routine just as fun, they tend not to mind once we're going. It may mean your dog gets more wet and muddy than usual, but that's just part of our adventure life. They'll get a towel off at the end, and they'll get toasty and cosy with the heaters going and blankets in the back of the van on the ride home.
  • How do you control the dogs?
    We are regularly assessing the risks as we keep the dogs on the move. We get to know each dog in our care and know which ones are more likely to respond if we come across stock, dogs, people etc. For example, some dogs may be placed on lead if they haven't yet learned to ignore other dogs, won't leave tasty things on the ground, or switch their ears off. We aim to keep the dogs moving to maintain focus and stay with the pack, and teach every dog the boundaries and expectations of working and staying with the pack. By law, dogs must be under control, so it's important dogs understand they need to remain with us when we're out with the pack, and not bothering someone or something they shouldn't.
  • Could my dog get injured?
    Dogs will be dogs. They'll jump, run, fetch, play and all of those activities can have the potential for an injury to happen, as they could when they're in your care. Whilst we do our best to minimise any risk and look after them as we would our own dogs, by sending them on a walk or adventure with us, you accept they might hurt themselves at some point. If they do get injured, we are certified in pet first aid including CPR for dogs (yes, it can be done!), and will ensure they get taken to a vet if required. We'll have your number handy just in case.
  • Do I still need to exercise my dog if they come with you?
    We recommend maintaining a regular exercise schedule. Dogs who haven't been out regularly typically have more pent up energy, and take longer to get into a rhythm with the other dogs. Use your judgement if they need more exercise later on an adventure day.
  • Do you offer force-free or positive-only methods?
    We offer a respected approach to our dogs, and encourage good behaviour with positive reinforcement. Due to the nature of what we do, there are times we may need to use a correction such as a 'no' or 'uh', apply spatial pressure (moving into their space), or hold onto a dog's collar to interrupt behaviour that isn't appropriate, particularly when play gets heightened, or we may use tools such as slip leads, muzzles or electronic collars to help the dog learn, dial down a state of mind, stop eating dead things etc. These methods could be seen to be contrary to 'force-free', but we do this for the safety and enjoyment of each dog and the pack as a whole, and to teach new behaviours and expectations (similar to teaching a child both the good and the consequence). In our experience, the dogs who are given more freedom to work with their pack mates instead of being kept back on leash for months learn much faster, experience more freedom and general enrichment, and better learn to regulate themselves when heightened or around distractions. Any tools used are appropriate to the activity so as not to hurt a dog, and only used for as long as necessary or as a back up in higher risk environments.
  • What's included?
    * Door-to-door transport in a secure, insulated and air conditioned van. * Coaching and leadership where dogs learn the basics, impulse control, interacting well with other dogs, ignoring distractions, loose lead walking and more. * Up to 3 hours of exercise in the forest, trails, walkways, beaches, around city life etc * Off leash exploring & play time, once they are competent to be off leash (adventures only). * Towel down and watered. * Selected photos & videos are shared on Facebook, Instagram & TikTok within a day or 2. Travel times vary depending on where we go and number of pick up/drop offs. This may be 1-2.5 hours each way. Note: Dogs will come home dirty from exploring in the bush, rolling in mud, sand etc. They'll only be bathed in exceptional circumstances.
  • Can I book a full day?
    In our experience, your dog will be tired both physically and mentally after adventuring for a few hours and will want to rest, so we limit the duration to around 3 hours of exercise time. However when the pack is full, travel may take up to 2-2.5 hours each way, so they'll be out for most of the day if one of the first or last drops. What we offer is quite different to your dog being in a confined space like daycare or the backyard. They'll be on the move, getting to use their noses and interacting with other dogs, and using their body and mind in those ways will use a lot more of their physical and mental energy.
  • Do you offer discounts?
    We don't discount our adventures due to the high level of training incorporated, and the standard costs associated such as fuel. We do however offer customers a discount on Ezydog harness, leads and collars when adventuring with us. Ask us for a quote.
  • I won't be home when you pick up or drop off my dog.
    That's OK, many of our dog owners are unable to be there when we arrive or bring your dog back - as long as there is a secure place your dog can be collected from or left afterwards, you don't need to be there. Some dogs will be popped back in their yard, and some owners will leave instructions on where the spare key is to put the dog inside. Others give us a key to hold on to.
  • Can I choose when my dog goes with you?
    Unfortunately we don't offer a choice of day. We have a limit on the number of dogs we take each day, and spaces come up infrequently, so dogs will be moved from the waitlist when we feel they will suit that pack and are in the same pick up locations for that pack. Sometimes the dynamics change when new dogs come in and out, so we may also need to adjust the packs over time to maintain the right balance.
  • Do you just put any dogs together?
    No. Much like putting groups of kids with different personalities together, we know some dogs just won't fit with others, so we best match the dogs on temperament, character, behaviour, likes etc. We have many breeds interacting together, and it's not unusual to see little dogs who think they're big dogs joining a bigger dog group and keeping up, and vice versa, but this won't suit every dog. We won't fill a group to capacity if it's not right for them, and we spend time building our regular packs to get the right group together. It is important you tell us what you can about your dog to ensure all of the dogs are comfortable and compatible together.
  • Where do you go?
    We head to a mix of places around Wellington - bush, beaches, walkways, hotspots, trails. Some popular, some off the beaten track for a unique adventure. We typically don't publish where we go to keep our adventures special, but if you need ideas of good walking spots, just ask. Or check apps like All Trails or Wellington Trails.
  • Do you go out when the weather is bad?
    We go out in all kinds of weather, rain or shine (unless there is a serious weather warning). The dogs take their cue from us, so if we don't make a big deal about bad weather and keep the routine just as fun, they tend not to mind once we're going. It may mean your dog gets more wet and muddy than usual, but that's just part of our adventure life. They'll get a towel off at the end, and they'll get toasty and cosy with the heaters going and blankets in the back of the van on the ride home.
  • How do you control the dogs?
    We are regularly assessing the risks as we keep the dogs on the move. We get to know each dog in our care and know which ones are more likely to respond if we come across stock, dogs, people etc. For example, some dogs may be placed on lead if they haven't yet learned to ignore other dogs, won't leave tasty things on the ground, or switch their ears off. We aim to keep the dogs moving to maintain focus and stay with the pack, and teach every dog the boundaries and expectations of working and staying with the pack. By law, dogs must be under control, so it's important dogs understand they need to remain with us when we're out with the pack, and not bothering someone or something they shouldn't.
  • Could my dog get injured?
    Dogs will be dogs. They'll jump, run, fetch, play and all of those activities can have the potential for an injury to happen, as they could when they're in your care. Whilst we do our best to minimise any risk and look after them as we would our own dogs, by sending them on a walk or adventure with us, you accept they might hurt themselves at some point. If they do get injured, we are certified in pet first aid including CPR for dogs (yes, it can be done!), and will ensure they get taken to a vet if required. We'll have your number handy just in case.
  • Do I still need to exercise my dog if they come with you?
    We recommend maintaining a regular exercise schedule. Dogs who haven't been out regularly typically have more pent up energy, and take longer to get into a rhythm with the other dogs. Use your judgement if they need more exercise later on an adventure day.
  • Do you offer force-free or positive-only methods?
    We offer a respected approach to our dogs, and encourage good behaviour with positive reinforcement. Due to the nature of what we do, there are times we may need to use a correction such as a 'no' or 'uh', apply spatial pressure (moving into their space), or hold onto a dog's collar to interrupt behaviour that isn't appropriate, particularly when play gets heightened, or we may use tools such as slip leads, muzzles or electronic collars to help the dog learn, dial down a state of mind, stop eating dead things etc. These methods could be seen to be contrary to 'force-free', but we do this for the safety and enjoyment of each dog and the pack as a whole, and to teach new behaviours and expectations (similar to teaching a child both the good and the consequence). In our experience, the dogs who are given more freedom to work with their pack mates instead of being kept back on leash for months learn much faster, experience more freedom and general enrichment, and better learn to regulate themselves when heightened or around distractions. Any tools used are appropriate to the activity so as not to hurt a dog, and only used for as long as necessary or as a back up in higher risk environments.
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